FAQ

SHIPPING & DELIVERY

• Where do orders ship from?
• All orders are shipped from our warehouse in CA, USA.

• When will my order ship?
• We process orders *within 3-5 Business days* Monday to Friday. Please reference here to find our detailed shipping policy.

 

RETURN & EXCHANGE

• What’s your return policy?
• Please reference here to find our detailed return policy.

• How can I cancel or change my order?
• Our team works diligently to process and ship your orders as quickly as possible. As a result, we are unable to guarantee cancellations or modifications once an order has been submitted. Please note that any cancellations will not include reimbursement for processing fees, such as credit card transaction fees. For any other inquiries regarding your order, please reach out to our Customer Care Team, who will be happy to assist you.

 

OTHERS

• Do you have a size guide?
• Yes, please reference here to find our size guide.